Everest Customer Service Software developed by Lynk Software, Inc. has received excellent reviews from customers interviewed by independent research firm.
Scottsdale, AZ (PRWEB) August 8, 2005 -- Everest: Customer Focused Quality, a
customer service software package developed by Lynk Software has received “Best
in Class” for meeting requirements. It also received “Well above Average”
reviews for service and support in an independent survey. The survey was
produced by InfoTech Research, an independent research company who talked to
users of customer service software.
Food processing quality and citizen complaint tracking are two segments where tracking customer feedback is growing in importance. Many organizations are choosing EVEREST to track and manage customer communication because EVEREST is designed with inherent flexibility. Organizations with highly specialized tracking needs find that the software easily meets their specific requirements because it has a very flexible setup menu.
“Lynk has always had a strong commitment to service,” said Roy Kingsley, president of Lynk Software, Inc. “In today’s global economy it is more important than ever to really connect with your customers and understand what their experience is with your product or service. EVEREST provides this connection.”
Perhaps part of the reason that Lynk Software’s customers are so satisfied is that Lynk themselves use EVEREST to document customer calls and manage communication so that nothing falls through the cracks.
Everest: Customer Focused Quality is designed for customer complaint tracking and complaint handling. A variety of industries utilize Everest as customer service software and as an internal tool for quality improvement.
Click on http://www.lynksoftware.com/target.htm?http://www.knowledgestorm.com/search/viewabstract/72197 to view the survey.
Lynk Software is an industry leader in the field of customer complaint management and customer service software. Their flagship product: EVEREST: Customer Focused Quality is used by some of the nation’s largest organizations. Lynk Software was founded in 1970 and has been on the cutting edge of business software development. For more information on Lynk Software and EVEREST, visit www.lynksoftware.com or call 480.998.1933.
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Source : http://www.prweb.com/releases/2005/8/prweb269527.htm