City Government Cites Reduced Costs, Improved Service In Selecting Everdream For Four More Years

The City of Lafayette, California, Renews Everdream Service

Fremont, CA (PRWEB) February 6, 2004-–City Government Cites Reduced Costs, Improved Service In Selecting Everdream For Four More Years.

The City of Lafayette, California, Renews Everdream Service Everdream Corporation, the leader in managed desktop IT services, announced today that the City of Lafayette, California, an Everdream customer since 2000, has signed a new contract with Everdream extending all services for four years. Everdream provides Lafayette a full range of IT support, including asset management, software distribution, automated backup and antivirus protection, 24/7 live help desk support, and several others. The unique nature of Everdream’s technology allowed the city to completely upgrade the entire IT infrastructure with minimum impact to operations. Without having to disrupt the city’s activities with time consuming on-site data migration, new systems were deployed directly from Everdream ready to go, with all required software images, applications, and data already installed.

“When we initially signed on with Everdream three years ago during the bubble economy, the availability of skilled IT resources was a big problem,” said Tracy Robinson, Administrative Services Director for the city. “Now, while resources are less of an issue, we are renewing our relationship with Everdream based on three years of demonstrated cost savings. Moreover, we experienced significantly improved service levels both in our internal operations and in the services we extend to our constituents. In a continued climate of budget pressure for municipal governments, we’ve found outsourcing IT services a great way to lower expenses without sacrificing service.”

“The City of Lafayette has been a loyal customer for three years, and we’re delighted that they have decided to extend our partnership,” said Gary Griffiths, Everdream’s president and CEO. “The Lafayette municipal government has been a pioneer in implementing cutting-edge processes to improve the efficiency of city operations – an example that we would hope governments at all levels – city, county, state, and even federal – embrace.”

About Lafayette, California

Lafayette, a city of 24,000 residents, is located on 14 square miles in Contra Costa County, one of nine counties of the San Francisco Bay Area. The City was incorporated in 1968, although settlement of the area began in 1848. Lafayette is noted for its high quality of life with top rated schools, low crime rate, small town downtown, clean air, mild climate and oak tree-studded hills. Located between Berkeley and Walnut Creek, Lafayette has its own Bay Area Rapid Transit station (BART) and is only a 25-minute BART ride from San Francisco.

About Everdream

Everdream is the leading provider of Internet-based IT services for desktop management. Since 1998, our award winning service organization and advanced technology has provided businesses with an easy-to-implement, cost-effective alternative for managing IT operations. Companies receive IT services customized to their needs with immediate access through an innovative web-based Control Center. With operations facilities in Fremont, California, and Charlotte, North Carolina, Everdream provides IT services throughout the US, and internationally through partnerships.

Everdream has received several notable IT industry awards, including the Gartner Midsize Enterprise Summit’s “Best of Show Innovation Award”, CIO Magazine’s 2002 “CIO 100 Award”, Computerworld's "100 Emerging Companies for 2002", PC Magazine's 2001 "Editors' Choice Award" for Packaged Solutions, and many others. For more information, visit the Everdream website at www.everdream.com, or call 1-888-307-7299.

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Source :  http://www.prweb.com/releases/2004/2/prweb102878.htm